How to Delete a Work Order on Hold or Sent to the Cashier 

If a work order that has already been put on hold or has been sent to the cashier screen needs to be deleted, a LubeSoft user with a security level of 5 or higher can delete it.  

1. Log into LubeSoft as a user with a security level of 5 or higher.  
2. Navigate to the Cashier Station, menus 1-1-3. 
3. Using the arrow keys, highlight the work order you need to delete and press [F9]. You’ll be prompted to enter an employee password:

4. After entering your employee password, you’ll be prompted for a reason.

5. Pressing [Enter] will delete the work order. A record of the delete will be on reports such as the Revenue Reconciliation Report and the Invoice Exception Report.