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Technical Service Bulletin (TSB) List – Detailed

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The Technical Service Bulletin (TSB) List is a reference guide to the TSBs on your system. TSBs are reported numerically by TSB number. The detailed version of the report allows you to view the entire TSB as it was entered, including the following information:

  • Changed Date
  • Effective Date
  • Expiration Date
  • Applicable Vehicles
  • The TSB Summary and Detail
  • Applicable Service Codes

There is also a summary version of this report available that excludes the vehicle, detail, and service code information.

Printing the Report

Use the following steps to print a TSB List:

  1. On the Main Menu, select Lubrication Menu.
  2. Select Customer Service Menu (4).
  3. Select TSB Menu (8).
  4. Select TSB List (2) to receive the TSB List Report Control Screen.
  5. Use the following field definitions to create a report according to your needs. To print all TSBs on your system, leave all the fields blank.
Field Definition
TSB# Enter a TSB number or range of TSB numbers you want to include on the report. You MUST enter a hyphen (-) between the first part of the number (2 digits) and the second part of the number (6 digits). If you do not enter a hyphen, you receive the error message Invalid TSB Number Format.
Changed Date Specify the date or date range during which the TSBs were changed.
Effective Date Specify the date or date range during which the TSBs became effective or are scheduled to become effective.
Expiration Date Specify the date or date range during which the TSBs expired or are scheduled to expire.
Service Code Enter a service code or a range of service codes for the TSBs you want to include on the report.
Print Time on Report Printing the time helps you identify the most current report when the same report is printed more than once during a day. This field defaults to Y to print the time on the report. If you do not want the time to print on a report, type N. We recommend that you always print the time on a report.
Summary Only This field appears for reports with both detailed and summary versions. Enter N to print the detailed report. We recommend printing a detailed report only if you need detailed information.
Duplex This field appears for terminals that have report type 2 enabled in the Set Up Printer Controls screen. Duplex mode enables printing on both sides of the paper.

Note: This will only function on printers that support Duplex mode.
Number of Printed Lines per Page This value tells the computer how many lines to print on each page of the report. A typical 11-inch page can contain up to 66 lines, but this field defaults to 60 to allow three-line margins at the top and bottom of the page.

If you type 0 (zero) in this field, the report header does not print and the form feeds do not work.
Total Number of Lines per Page This field indicates the length of the paper in the printer. A typical 11-inch page contains 66 lines. Your system interprets a 0 or 66 in this field to mean that standard 11-inch paper is loaded in the printer. Because a 66 causes a form feed to take more time, accepting the default, 0, is recommended.
Print Report To This field tells the computer where to send the report. The following list contains the different selections available for this field.

  • 0 Printer – Sends report to the terminal’s default report printer immediately. (Default)
  • 1 Screen – Provides an on-screen view of a report. This can be used as a preview before you print it or when a hard copy of the report is not needed. The function keys at the bottom of the on-screen version allow you to move around to view the entire report.
  • 2 Disk file – Useful when you want an electronic copy of the report. If you select this option, you receive a prompt to enter the name of the report file. The file that is created can be copied to a USB drive or viewed later. This option is for advanced computer users.
    • If you use this option, we suggest you precede your report name with /tmp/. For example, at the prompt to enter the report name for a customer list, you might type /tmp/custlist. This is a good storage directory for temporary files.
Command Line Options The line at the bottom of the screen contains commands to print the report and to save or change the report settings.

  • Save – Press [F4] to save the current settings for the report. This is useful if a report is generated repeatedly with the same options. Do not save date selections because they may not be useful in the future.
  • Start – Press [F7] to submit the report to print on the printer, on the screen, or in a disk file. (Reports print in the order they are submitted.)
  • Again – Press [F9] to return to the top of the screen. This allows you to change any of the information you have entered on the screen before you submit the report.
  1. Press [F7] to start printing the TSB List. When the processing is complete, you return to the TSB Menu.

Report Contents

Item Description
TSB# Number of the TSB.
Effective Date that the TSB becomes effective.
Expiration Date that the TSB no longer appears during invoicing. If no date appears here, there is no expiration date for the TSB.
Changed Date that the TSB was most recently changed or modified.
TSB Applies To Vehicles Year, Make, Submodel and Engine of the vehicles to which that TSB applies.
Summary Displays the information entered in the Summary field on the Set Up TSBs screen.
Detail Displays the detailed information that was entered for the TSB.
Applies To Service codes for the TSB that were entered when the TSB was set up.

Recommendations for Using This Report

This list is intended as a reference tool so you can see the TSBs on your system. You can find TSBs by entering a range of information in the TSB#, Effective Date, Service Codes, or any of the fields on the Report Control Screen.