Center Productivity Report

The Center Productivity Report shows the productivity of your store on an hourly basis. It allows you to compare actual productivity to target numbers. These are set up in Set Up Center Productivity (1-3-5-2).

The report includes a line for each hour throughout the day. Eight statistics are reported for each hour. These same statistics are reported for the day, up to and including that hour, in the Cumulative column. The following statistics are included:

• Number of tickets
• Number of labor hours worked
• Tickets per labor hour
• Bay time used
• Tickets under 31 minutes for service
• Average bay time per ticket
• Sales total
• Sales dollars per labor hour

In the Target columns, you can see the goals you have set up for number of tickets and sales per ticket. Two columns are included to show how the day’s sales compare to the target numbers. Variance is calculated as the actual figure minus the target figure. You can also see the percentage of target tickets reached.

If you print this report for a range of dates, the report calculates the total numbers for those dates. For example, if you print the report for a week, the number of tickets in the 7 am hour is the total for the entire week. The sample report shows the first page of the closing version of the report, which includes weekly, monthly, and year-to-date information along with the daily figures.

Printing the Report

Use the following steps to set up and request a Center Productivity Report:

1. On the Main Menu, select Lubrication Menu.
2. Select Lubrication Reports Menu (3).
3. Select Center Productivity Menu (5).
4. Select Center Productivity Report (1) to receive the Center Productivity Report Control Screen.
5. Use the following field definitions to create a report according to your needs. These definitions will help you decide how to fill in the parameters on this screen.

Field	Definition
Range of Dates	Fill in the beginning and ending date or range of dates you want to include on your report. Leave blank to receive the current day’s figures with week-to-date, month-to-date, and year-to-date information.
Print Time on Report	Printing the time helps you identify the most current report when the same report is printed more than once during a day. This field defaults to Y to print the time on the report. If you do not want the time to print on a report, type N. We recommend that you always print the time on a report.
Duplex	This field appears for terminals that have report type 2 enabled in the Set Up Printer Controls screen. Duplex mode enables printing on both sides of the paper. Note: This will only function on printers that support Duplex mode.
Landscape	This field appears for terminals that have report type 2 enabled in the Set Up Printer Controls screen. It prints horizontally on the paper.
Number of Printed Lines per Page	This value tells the computer how many lines to print on each page of the report. A typical 11-inch page can contain up to 66 lines, but this field defaults to 60 to allow three-line margins at the top and bottom of the page. If you type 0 (zero) in this field, the report header does not print and the form feeds do not work.
Total Number of Lines per Page	This field indicates the length of the paper in the printer. A typical 11-inch page contains 66 lines. Your system interprets a 0 or 66 in this field to mean that standard 11-inch paper is loaded in the printer. Because a 66 causes a form feed to take more time, accepting the default, 0, is recommended.
Print Report To	This field tells the computer where to send the report. The following list contains the different selections available for this field. 0 Printer – Sends report to the terminal’s default report printer immediately. (Default) 1 Screen – Provides an on-screen view of a report. This can be used as a preview before you print it or when a hard copy of the report is not needed. The function keys at the bottom of the on-screen version allow you to move around to view the entire report. 2 Disk file – Useful when you want an electronic copy of the report. If you select this option, you receive a prompt to enter the name of the report file. The file that is created can be copied to a USB drive or viewed later. This option is for advanced computer users. If you use this option, we suggest you precede your report name with /tmp/. For example, at the prompt to enter the report name for a customer list, you might type /tmp/custlist. This is a good storage directory for temporary files.
Command Line Options	The line at the bottom of the screen contains commands to print the report and to save or change the report settings. Save – Press [F4] to save the current settings for the report. This is useful if a report is generated repeatedly with the same options. Do not save date selections because they may not be useful in the future. Start – Press [F7] to submit the report to print on the printer, on the screen, or in a disk file. (Reports print in the order they are submitted.) Again – Press [F9] to return to the top of the screen. This allows you to change any of the information you have entered on the screen before you submit the report.

6. Press [F7] to start the Center Productivity Report. When the processing is complete, you return to the Center Productivity Menu.

You can set up this report on the Set Up Closing Processes screen (1-6-3) to print during closing processes. If you use this option, the report prints daily, weekly, monthly, and year-to-date statistics.

Report Contents

Recommendations for Using This Report

There are several ways to use this report.

• Use it to determine typical business for an hour of the day. Evaluate the business in the opening and closing hours. For example, this could help you decide to close an hour earlier or remain open another hour.
• Use the report to see how the store is meeting business targets. A positive number in the Variance column indicates the store exceeded the target. A negative number indicates it was below the target.
• Determine whether you have the right amount of labor for sales in a given hour. Compare how much time is spent per ticket from hour to hour. Set a goal for dollars per labor hour.
• Compare activity for an hour from day to day.

Beyond the Basics

You may want to store copies of this report in order to compare many days of data. Related information is included on the Statistics Report for the day or the Quick Statistics Report. The Transaction Report is another report that shows bay time hours.